- What products do you offer?
We specialize in comfortable and stylish lounge chairs designed for living rooms, bedrooms, reading corners, home offices, and other relaxation spaces. Our collection is selected to provide comfort, functionality, and modern design at affordable prices.
- Where do you ship from?
All orders are shipped directly from our fulfillment facilities located within the United States.
- How long does order processing take?
Orders are processed on the same day they are placed and payment is successfully confirmed.
- How long does shipping take?
Most orders are delivered within 2 business days after processing. Delivery times may vary slightly depending on location and carrier operations.
- Do you provide tracking information?
Yes. Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
- Can I cancel my order?
If your order has not yet been shipped, please contact our customer support team as soon as possible. We will do our best to accommodate cancellation requests whenever possible.
- What is your return policy?
We offer a 30-day return period from the date your order is received. Returned items should be in their original condition and comply with our Return & Refund Policy.
- How long does it take to receive a refund?
Once your return has been received and approved, refunds are typically issued within 3 business days to the original payment method.
- What should I do if my item arrives damaged?
If your order arrives damaged, defective, or incorrect, please contact us promptly with your order details and supporting photos. Our support team will work to resolve the issue as quickly as possible.
- Is my payment information secure?
Yes. We take reasonable measures to protect customer information and work with trusted payment processing providers to help ensure secure transactions.
- Do I need an account to place an order?
No. Depending on the checkout options available, customers may be able to complete purchases as guests without creating an account.
- How can I contact customer support?
Customers can contact our support team through the contact information provided on our website. We strive to respond to inquiries as quickly as possible during business hours.
- Are all products currently available?
Product availability is updated regularly; however, inventory is limited and certain items may sell out without prior notice.
- Do you ship internationally?
At this time, we only ship within the United States and do not offer international shipping.
- Will I receive an order confirmation?
Yes. After successfully placing an order, you will receive an order confirmation email containing your purchase details.
Important Notice: Due to prolonged financial losses and increasing operational expenses, we have made the difficult decision to permanently close our business. As part of our business closure process, all remaining inventory is being offered through a final clearance sale while supplies last. Once an item is sold out, it may not be restocked. We sincerely thank all of our customers for their support, loyalty, and trust throughout the years, and we appreciate the opportunity to have served you.